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Primal Leadership: Learning to Lead with Emotional Intelligence

Primal Leadership: Learning to Lead with Emotional IntelligenceAuthors: Daniel Goleman, Richard E. Boyatzis, Annie McKee
Publisher: Harvard Business Press
Category: Book

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Rating: 4.0 out of 5 stars 95 reviews
Sales Rank: 5237

Media: Paperback
Pages: 336
Number Of Items: 1
Shipping Weight (lbs): 0.8
Dimensions (in): 8.2 x 5.4 x 1

ISBN: 1591391849
Dewey Decimal Number: 658.4092019
EAN: 9781591391845
ASIN: 1591391849

Publication Date: January 1, 2004
Availability: Usually ships in 1-2 business days

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  • ISBN13: 9781591391845
  • Condition: NEW
  • Notes: Brand New from Publisher. No Remainder Mark.

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Editorial Reviews:

Amazon.com Review
Business leaders who maintain that emotions are best kept out of the work environment do so at their organization's peril. Bestselling author Daniel Goleman's theories on emotional intelligence (EI) have radically altered common understanding of what "being smart" entails, and in Primal Leadership, he and his coauthors present the case for cultivating emotionally intelligent leaders. Since the actions of the leader apparently account for up to 70 percent of employees' perception of the climate of their organization, Goleman and his team emphasize the importance of developing what they term "resonant leadership." Focusing on the four domains of emotional intelligence--self-awareness, self-management, social awareness, and relationship management--they explore what contributes to and detracts from resonant leadership, and how the development of these four EI competencies spawns different leadership styles. The best leaders maintain a style repertoire, switching easily between "visionary," "coaching," "affiliative," and "democratic," and making rare use of less effective "pace-setting" and "commanding" styles. The authors' discussion of these methods is informed by research on the workplace climates engendered by the leadership styles of more than 3,870 executives. Indeed, the experiences of leaders in a wide range of work environments lend real-life examples to much of the advice Goleman et al. offer, from developing the motivation to change and creating an improvement plan based on learning rather than performance outcomes, to experimenting with new behaviors and nurturing supportive relationships that encourage change and growth. The book's final section takes the personal process of developing resonant leadership and applies it to the entire organizational culture. --S. Ketchum

Product Description
National Bestseller Available in Paperback

Drawing from decades of research within world-class organizations, the authors show that great leaders-whether CEOs or managers, coaches or politicians-excel not just through skill and smarts, but by connecting with others using Emotional Intelligence competencies like empathy and self-awareness. The best leaders, they show, have "resonance"-a powerful ability to drive emotions in a positive direction to get results-and can fluidly interchange among a variety of leadership styles as the situation demands. Groundbreaking and timely, this book reveals the new requirements of successful leadership.


Customer Reviews:
Showing reviews 1-5 of 95
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5 out of 5 stars Opens up another dimension for leadership   June 5, 2004
31 out of 31 found this review helpful

Emotionally intelligent leaders connect with their people. This leadership quality speaks for itself, unites employees behind the leader's mission, encouraging them to be more productive. This book is uniquely valuable in that it explains the value of different types of repertoire -- visionary, coaching, affiliative, and democratic -- and when to apply them. Daniel Goleman should be applauded for restoring humanity into the workplace with his concept of Emotional Intelligence. Personally, I achieved emotional intelligence with a practical how-to book called "Optimal Thinking: How To Be Your Best Self." Optimal Thinking explains the message behind each emotion and provides the best questions to ask ourselves and others to obtain emotional resolution and optimal results.


5 out of 5 stars Primal Leadership takes emotions into account   September 4, 2003
James Finemon (USA)
32 out of 33 found this review helpful

This book is unique because it recognizes the value of feeling good about ourselves in the workplace. The author is a courageous pioneer in this field. I also believe that personal leadership is the foundation for leading others, so I suggest that Optimal Thinking: How to Be Your Best Self to learn how to make the most of oneself and then bring out the best from others.


5 out of 5 stars Great Book, Title [Stinks]   July 30, 2002
Peter Hupalo (MN United States)
137 out of 159 found this review helpful

First off, I really hate the title "Primal Leadership." I picture a gorilla beating the ground with a branch to show he's dominant, which isn't quite what this book is about. The authors use 'primal' to mean primary, as in first and most basic. The basic underpinning of great leadership is emotional intelligence.

"Primal Leadership" is written to help leaders become better leaders by improving their emotional intelligence. The book gives insight into the collective feeling of an organization, or its emotional climate, and how this is influenced by the people at the top of the organization and the leadership methods adopted by the organization.

The authors identify four key aspects of personal competency in emotional intelligence:

* Self-Awareness
* Self-Management
* Social Awareness
* Relationship Management

The stronger a person is in these, the better leader he or she will become. Unless we are aware of our own emotions, we won't know how to control them. For example, if you make a unintentional, snide remark to an employee, because you're frustrated with the employee, the employee will probably not benefit, nor will the work environment. But, to prevent such a remark means you first must accept that you're feeling frustrated and, secondly, control that emotion.

Being socially aware means that you understand the power structure of the organization and it means you have empathy. As an extreme case of lack of empathy, suppose an employee's wife just dumped him and you enter his office and say, "Hey, Jack. Won't ask about the wife. Ha, ha. Just kidding. But, I need that report today, so focus. Don't worry about your personal, little life."

Obviously, that wouldn't go over too well! A great film of unmotivating leadership is "Office Space." The CEO is too funny. He walks around talking in monotone and he doesn't hear what the employees are saying. Again, an extreme case.

A leader must understand the emotional state of his/her employees and take it into consideration. That doesn't, of course, mean you must agree or tolerate unacceptable behavior.

After discussing these core competencies, the authors discuss different leadership styles, including:

* Visionary
* Coaching
* Pacesetting
* Democratic
* Commanding

The authors argue that visionary, coaching, and democratic leadership styles are beneficial to an organization. But, many leaders rely upon the more tenuous pacesetting and commanding methods of leadership, which can backfire or be overdone. For example, a pacesetting, commanding leader often makes people feel irrelevant and stressed out. That makes them less effective and motivated.

And, stress isn't good personally. Quoting the authors: "When stress is high and sustained, the brain reacts with sustained cortisol secretion, which actually hampers learning by killing off brain cells in the hippocampus that are essential for new learning." (Well that [stinks]!)

However, there is hope for stressed-out leaders or followers. Quoting the authors again: "Human brains can create new neural tissue as well as new neural connections and pathways throughout adulthood."

The authors argue that most leadership training fails because it teaches the neocortex brain or the learning brain. But, leadership skills require more limbic learning. The limbic part of the brain is the more emotional part that learns via repetition and personal experience. The authors compare learning leadership to learning to play the slide guitar. You must practice good habits.

To motivate oneself to improve as a leader, the authors suggest forming an image of your ideal self, acquiring a realistic image of your present self, and then practicing behaviors (until they become automatic) that have you act more like your ideal self.

The authors argue that this is the best way to improve, because it's a positive way of seeing yourself in the future and seeing a positive goal. Plus, as you improve your EI skills, not only will your leadership skills be enhanced, but so too will your personal relationships. Don't look at your weaknesses as 'gaps' that need to be improved.

The authors write: "Emphasis on gaps often arouses the right prefrontal cortex--that is, feelings of anxiety and defensiveness. Once defensiveness sets in, it typically demotivates rather than motivates, thereby interrupting, even stopping, self-directed learning and the likelihood of change."

Focusing upon how good you can become versus fixing gaps seems akin to looking at the glass half full versus half empty, but apparently that makes all the difference.

Peter Hupalo, Author of "Thinking Like An Entrepreneur."


5 out of 5 stars Hits The Nail On The Head   July 9, 2002
A Professor (California, USA)
34 out of 37 found this review helpful

I think Daniel Goleman's "Primal Leadership" hits the nail on the head when it talks about Emotional Intelligence and making those you are leading feel good. It sounds like a modern way of saying what philosophers throughout the ages have said, as even I as a professor learned from Norman Thomas Remick in "West Point: Character Leadership...", about "good-leaders" giving followers the "will" to follow. Goleman goes on in his book to talk about the practical, how-to, ways of imparting the emotional "will" to follow, as did Remick talk about the practical philosophy behind this important subject. I recommend first reading Goleman's "Primal Leadership", then going on to read the Remick book to build your knowledge.


5 out of 5 stars Excellent, Though Missing One Important Thing   April 1, 2002
Notre Dame (New York, USA)
47 out of 53 found this review helpful

"Primal Leadership" by Daniel Goleman is intellectually well done, from its presentation to its supporting examples. Though I agree with everything in the book, one important thing is missing that anyone really serious about all of this will absolutely need. That is, a basic philosophical understanding of the morals, ethics, and character required for GOOD leadership. I recommend the book "West Point: Character, Leadership,..." by Norman Thomas Remick for that.

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